Privacy Policy
Effective Date: June 4, 2024
Welcome to Kaley Isabella (VOA Woman LLC). ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.kaleyisabella.com and use our marketing and coaching services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
Personal Data: We may collect personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as purchasing products and services, joining our membership community and creating a profile there, scheduling an introductory or coaching call(s), online chat and message boards on our website or Circle.so membership site.
Derivative Data: Our servers automatically collect information when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
Financial Data: We may collect financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) when you purchase, order, return, exchange, or request information about our services from the Site.
Data From Social Networks: User information from social networking sites, such as Facebook, Google+, Instagram, Pinterest, Twitter, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts.
Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
Third-Party Data: Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.
Data From Contests, Giveaways, and Surveys: Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.
2. Information Collection
How Data is Collected: We collect the data stated above through contact forms, newsletter sign-ups, account registration, cookies or pixel to identify you and collect data even after you leave our site.
3. Use of Your Information
We may use the information we collect about you in the following ways:
Provide, operate, and maintain our website
Improve, personalize, and expand our website
Understand and analyze how you use our website
Develop new products, services, features.
Send marketing communications
Respond to inquiries.
Confirm your bookings and purchases
Remind you about products and services you clicked on or looked at during your visit on the site.
4. Sharing of Information
Third Parties: We may share the information we collect about you to third parties such as payment processors, marketing platforms, or service providers who may use your data in the ways we described above. We may share your information in the following situations:
With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf or assist us in providing our services.
For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy.
With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
With Your Consent: We may disclose your personal information for any other purpose with your consent.
Legal Obligations: We may share data to comply with legal obligations.
5. Data Security
Measures: Our site is hosted by Squarespace, and we have security measures in place to protect personal data such as encryption and secure servers. More detailed information below:
SSL certificates: Squarespace provides free SSL certificates for all sites to encrypt data transmitted between the website and its visitors. This prevents hackers from impersonating the site or stealing customer information.
Security updates: Squarespace regularly performs security scans and updates. Secure data centers: Squarespace uses secure data centers.
Security team: Squarespace has a dedicated security team that monitors for threats and vulnerabilities.
Web Application Firewall (WAF) technology: Squarespace uses WAF technology. Pen testing: Squarespace regularly performs pen testing on its platform and analyzes the results.
Domain privacy: Squarespace automatically includes free domain privacy for most Squarespace-managed domains, which protects personal contact information and prevents unwanted spam.
Commerce tools: Squarespace's built-in Commerce tools are compliant, and sensitive card data is never handled by Squarespace. Instead, it goes directly to the payment processor's servers.
Limitations: We do not claim 100% data security when you use our website or affiliate sites.. No method of transmission over the internet or method of electronic storage is 100% secure.
6. Data Retention
Duration: We retain your personal data as long as the business relationship exists and for a reasonable period afterward, up to 3-5 years. We also retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements.
Contact Information: Retained for the duration of our business relationship and up to 3 years after the end of the relationship.
Financial Data: Retained for 7 years to comply with legal and regulatory requirements.
Usage Data: Retained for 1 year to improve our services and for analytics purposes.
Marketing and Communication Preferences: Retained until you opt-out or unsubscribe from our communications, with records kept for a reasonable period to comply with your opt-out requests.
Deletion: Our process for data deletion when it is no longer needed is as follows:
We identify the data that needs to be deleted based on predefined criteria such as the end of the retention period, customer request, or data no longer being necessary for the purposes it was collected.
We verify the identity of the requester (if applicable) to ensure that the deletion request is legitimate and authorized.
We assess whether any legal, regulatory, or contractual obligations require retaining the data. If no such obligations exist, proceed with deletion.
We notify the relevant departments or data owners about the deletion request and ensure they understand the scope of the data to be deleted.
We ensure that any backups containing the data are also identified. Develop a plan for deleting or anonymizing data in backups.
We manually delete data from databases, spreadsheets, and other records. We may also automate deletion (eg. use software tools to automate the deletion of data from systems and applications.)
We ensure that data is deleted in a manner that makes it unrecoverable, using secure deletion methods such as data wiping or shredding for physical media.
We confirm that the data has been successfully deleted by checking the systems and verifying that the data is no longer accessible.
We document the deletion process, including the date, data deleted, method used, and personnel involved. This documentation is important for compliance and audit purposes.
Finally, we inform the requester (if applicable) that their data has been deleted.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access: You have the right to request a copy of the personal data we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete personal data.
Deletion: You have the right to request that we delete your personal data under certain conditions.
Objection: You have the right to object to our processing of your personal data under certain conditions.
Portability: You have the right to request the transfer of your personal data to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact information provided below:
Email: hello@kaleyisabella.com
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. For more information on how we use cookies and how you can control your cookie preferences, please refer to our Cookie Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: hello@kaleyisabella.com
By visiting this page on our website.